Royal BAM Group, a leading European construction and infrastructure company, set out to modernize core renovation workflows through advanced AI and machine learning. With large volumes of high-quality 3D scan data already available, BAM’s ambition was to operationalize machine learning at scale to improve accuracy, efficiency, and decision-making across renovation projects. A strong data foundation, […]

Most AI initiatives stall at the pilot stage. As thin AI wrappers and prompt‑based solutions become commodities, real advantage comes from engineering AI systems that are built to last. Learn why data quality, architectural rigor, and an engineering mindset are what separate AI experiments from scalable business impact, and how to avoid investing in solutions […]

PostNL has successfully used its chatbot, Daan, for several years to support customer service. As the national postal and logistics provider in the Netherlands, PostNL handles millions of customer interactions each year. In 2022, PostNL, with whom we were already building the PostNL app, approached us seeking an innovation boost: how could the user experience […]

Rapid prototyping with the Jumpstart methodology This project highlights our Jumpstart methodology, a fast, cost-effective pressure cooker approach designed to rapidly build and validate working prototypes. In 2024, KLM returned to us, seeking an innovation boost for their critical passenger service kiosks at Schiphol Airport.   AI customer service challenge: Rigid self service kiosk interface […]