Do you want to improve your CRM and loyalty programs to gain new members and deepen engagement with your existing ones?
Our team helps businesses achieve their CRM and loyalty objectives. We offer a full suite of consulting services, from developing robust strategies and concepts to the entire implementation and value realization process. Our goal is to increase revenue from existing customers, strengthen the onboarding journey for new ones, and deepen engagement with your current members.
Our approach
We deliver results by combining our diverse expertise. Our team is a dynamic blend of CRM and loyalty strategists, data analysts, and marketing technology experts. We use a data-driven process to optimize your customer communication, helping us identify the most effective ways to influence customer behavior and create experiences that drive sales. By grounding our work in your overall business goals, we ensure that every strategy is designed for maximum impact, whether the focus is on increasing revenue, brand loyalty, or reaching new audiences.
What we do
We help you merge strategic thinking with hands-on execution to build and enhance your customer relationships. Our services are designed to improve performance, boost sales, and grow your customer base through effective CRM and loyalty initiatives. Our most common services include:
- Loyalty program strategy, design, implementation & launch
- Loyalty program performance assessment, including organization design & way of working
- CRM maturity and performance assessment
- Insights and data modeling, e.g. CLV, churn prediction, purchasing propensity, customer journeys
- Creating or reviewing CRM strategy, lead management, personalization and marketing automation
- Email, push & SMS Marketing
Whom to contact
Do you need a helping hand in reaching or creating your CRM objectives? Or hands–on support in activating your customers? Reach out to Karin Rise – she would love to have a chat! Creating a customer-oriented business is not a utopia!
Karin Rise Senior Manager