Beyond thin AI wrappers: Why AI engineering wins

Why AI engineering outlasts prompt engineering hype

Adopting Gen AI and agentic workflows today offers immediate efficiency gains, much like launching an e-commerce site did in the early 2000s. However, being early is not a sustainable advantage. Just as websites became a baseline expectation, AI agents will soon be a commodity. The winners will be those whose architecture is engineered to extract every drop of value from their proprietary data.

We are currently seeing a massive correction in the AI market. For the last two years, the enterprise world has been in a frantic race to sprinkle “AI” on everything. But as the dust settles, leaders are looking at stalled pilot projects and asking a painful question: Is this creating value, or just noise?

The market is currently saturated with “Thin AI”—applications that are essentially UI wrappers over public APIs. While these tools excel at summarizing meetings or drafting emails, they lack a sustainable competitive advantage. If your entire AI strategy depends on a prompt sent to a model that your competitors also use, you don’t have a product; you have a feature that will likely be absorbed by Microsoft or Google in their next update.

This shift is already visible as native multimodal models (like Google’s Gemini Nano) begin to solve complex hurdles like character consistency and text rendering natively. Only months ago, studio-quality results required a patchwork of specialized tools; today, high-fidelity generation is becoming a default utility. As these capabilities integrate into the core ecosystem, enterprises are abandoning standalone wrappers for the path of least resistance: native platform tools.

 

The data quality reality check

There is a dangerous misconception that because modern LLMs can interpret a typo-ridden email, the old rules of data quality no longer apply. The assumption is: “I don’t need to clean my data; the AI will figure it out.”

This is the most dangerous kind of half-truth. You cannot prompt-engineer your way out of a broken data foundation. If you want AI to make decisions rather than just generate content, your data must be rigorous, structured, and “machine-ready,” not just “human-readable.”

 

The AI engineering mindset: Moving beyond AI wrappers

The difference between a failed pilot and a production-grade system is rigor. While many teams are still “prompting and praying,” real success requires a lifecycle that prioritizes problem definition over algorithm selection.

Engineering teams treat AI as a science, which requires the discipline to say “No.”

Here is the framework used to de-risk AI initiatives:

 

Phase 1: The “No-Go” Filter

Step Zero: Ask if the problem is deterministic. If you can solve it with a spreadsheet formula or a simple “If X, then Y” rule, do not use AI. It is slower, more expensive, and less reliable at scale.

The Metric: Define “good” in quantifiable business terms. If you cannot measure the cost of a false positive, you aren’t ready to leverage AI at scale.

Phase 2: Data Reality

This is the “LLM Forgiveness Trap.” While generative models can turn a chaotic transcript into a perfect summary, Decision Intelligence (the kind that reorders inventory or flags fraud) is ruthless.

Structure: Real-world problems are often temporal (changing over time) or relational. Forcing complex systems into flat tables causes “signal loss.” Data must be modeled to reflect the real-world system it describes.

Split: Rigorous engineering requires an immediate split into Training, Validation, and Test sets. The Test set must be a “vault” that simulates the future. Peeking at it during development is a form of “data leakage” that creates systems that memorize the past but fail in production.

Phase 3: The Long Game

Deployment is not the finish line. The moment a model goes live, it begins to degrade due to data drift (the world changes) and concept drift (the relationship between variables changes).

Maintenance: Real AI engineering is an infinite loop of monitoring. If you lack the infrastructure to detect when a model’s behaviour is slipping, you aren’t ready to launch.

 

The Data Moat

Ultimately, your only differentiator is your data. But “Data Readiness” is about more than volume; it is about accuracy, metadata, and provenance.

Moving beyond “Thin AI” isn’t about finding a cleverer prompt or a newer model. It is about building a proprietary data engine. The “wrapper” gold rush is over. The companies that win the next decade will be those that treat AI as a serious engineering discipline built on a foundation of data they actually trust.

 

This article kicks off our three-part series on AI and machine learning. Part two follows shortly.

 

About the author

Paul dos Santos is an AI Engineering expert in the Insights & Analytics team at Curamando, with a background in applied AI from foundation models to AI at the edge.

 

Discover our AI case studies

Read more about how we helped a contractor save 1,200 hours annually with an AI chatbot

Read more about combining human expertise with AI speed in content creation

Read more about how KLM streamlined passenger transfers with conversational AI kiosks

 

Get in touch!

Interior view of a timber-and-concrete building structure with exposed wooden beams, concrete columns, large circular windows, and natural light illuminating plants integrated into the floor.

AI

Beyond thin AI wrappers: Why AI engineering wins

Why AI engineering outlasts prompt engineering hype Adopting Gen AI and agentic workflows today offers immediate efficiency gains, much like launching an e-commerce site did in the early 2000s. However, being early is not a sustainable advantage. Just as websites became a baseline expectation, AI agents will soon be a commodity. The winners will be […]

Read more
Blond, smiling woman looking at her phone, receiving delivery information from PostNL.

AI

AI Sentiment Analysis: PostNL Validates New Personalized Chatbot Experience

PostNL has successfully used its chatbot, Daan, for several years to support customer service. As the national postal and logistics provider in the Netherlands, PostNL handles millions of customer interactions each year. In 2022, PostNL, with whom we were already building the PostNL app, approached us seeking an innovation boost: how could the user experience […]

Read more
KLM ticket kiosk supporting traveler at airport.

AI

Conversational AI kiosks to streamline transfers for KLM passengers

Rapid prototyping with the Jumpstart methodology This project highlights our Jumpstart methodology, a fast, cost-effective pressure cooker approach designed to rapidly build and validate working prototypes. In 2024, KLM returned to us, seeking an innovation boost for their critical passenger service kiosks at Schiphol Airport.   AI customer service challenge: Rigid self service kiosk interface […]

Read more
Blue train at station

AI, Data & Analytics

AI chatbot for business: Boosting productivity with generative AI

AI implementation strategy for enterprise document management Curamando’s work with a leading contractor organization, employing over a thousand people, began with a clear focus on operational efficiency. Given the CEO’s strategic decision to prioritize AI, our partnership centered on finding a high-impact, foundational project to launch their transformation journey.   Knowledge management challenge The client […]

Read more

Contact us