AI & Digital Operating Models
How your organisation runs digital and AI: who owns what, who decides and how the work flows. You are left with the model and the steps to put it in place.

Our approach
What the operating model covers
Our Digital Operating Model framework looks at eight areas: governance, organisation, functions and roles, performance metrics, data, tools, interfaces and processes. We assess where you are on each, and what your strategy needs from it.
Then we design the model with you and help put it in place. The aim is to push decisions out into the organisation, so the people closest to the work can act, with metrics that show whether it works.
- Decisions closer to the work. Teams can act without waiting for the top.
- Performance metrics show whether decisions are being made faster than before.
What we do
Four services that make digital and AI part of how your organisation runs
- Target Operating ModelDecide where each capability sits in the organisation and who holds it.
- Governance & Decision RightsMake clear who decides what, and how fast each decision gets made.
- Funding ModelsMove from project budgets to funding products and teams over time.
- Capability BuildingPlan which skills to hire and which to train, in what order.
Ready to run digital as one organisation?
Talk to us about operating models. In a first meeting we can walk you through our framework and examples from earlier work.