Digital growth consultancy.
We set our clients in motion.
Business
business@curamando.com
+46708949004
Office
reception@eidra.com
Locations
Grev Turegatan 1, Stockholm
Kungsgatan 51, Göteborg
Grimsbygatan 24, Malmö
Kongens gate 2, Oslo
Van Diemenstraat 296, Amsterdam
Weena-Zuid 108, Rotterdam
© 2025 Curamando – Set in motion
NORNORMS was launched as a new venture in 2020 with financing from Inter IKEA Development to break into the office furniture market. NORNORMS uses a subscription-based furnishing model, letting its customers subscribe to beautiful, affordable, and fully circular furniture. Eidra was brought in from day one to build and run customer acquisition. The challenge was to establish a new brand with a new sustainable business model in an old category at a time when everyone was leaving the office.
NORNORMS needed to break into the office furniture market with a subscription-based model. The challenge was to establish a new brand with a sustainable business model during a time when office spaces were being vacated. Eidra created a full communications and customer acquisition strategy to sell NORNORMS’s unique offering.
A growth team was established to ensure fast execution from strategy to actions to insight and back to strategy. The growth team developed a website, advertising campaigns with assets, a tracking and analytics setup, and a CRM system across four markets.
An account-based marketing strategy was developed to secure a few handpicked “Trophy Clients” to create awareness and trust for other prospects. Spotify, Klarna, Uber, Netflix, and Salesforce were picked as the first 5 trophy clients.
Within 24 hours, NORNORMS had a lead client due to the campaign. Shortly after, three of the five selected companies also became NORNORMS’s clients.
Eidra created a unique data-driven sales tool, Bloodline, for NORNORMS to identify companies about to move, maximizing efficiency by reducing the overall cost per lead to 1.66 calls per lead.
The right strategy is half the work. It needs to be coupled with an iterative, collaborative, and creative approach along with fast-paced execution skills in a team effort with the client to reach the hard business objectives.
PostNL has successfully used its chatbot, Daan, for several years to support customer service. As the national postal and logistics provider in the Netherlands, PostNL handles millions of customer interactions each year. In 2022, PostNL, with whom we were already building the PostNL app, approached us seeking an innovation boost: how could the user experience […]
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Rapid prototyping with the Jumpstart methodology This project highlights our Jumpstart methodology, a fast, cost-effective pressure cooker approach designed to rapidly build and validate working prototypes. In 2024, KLM returned to us, seeking an innovation boost for their critical passenger service kiosks at Schiphol Airport. AI customer service challenge: Rigid self service kiosk interface […]
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AI implementation strategy for enterprise document management Curamando’s work with a leading contractor organization, employing over a thousand people, began with a clear focus on operational efficiency. Given the CEO’s strategic decision to prioritize AI, our partnership centered on finding a high-impact, foundational project to launch their transformation journey. Knowledge management challenge The client […]
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AI, Marketing & Customer Acquisition
LLMs are transforming how we create and consume content, but AI content doesn’t have to mean low-quality or generic outputs. When strategically managed, it can enhance both content creation efficiency and SEO and GEO performance. At Curamando, we’ve developed an AI content process that blends human insight with machine speed, ensuring relevance, quality, and SEO […]
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